At Dar Store, we prioritize our customers' satisfaction and strive to provide a comfortable and secure shopping experience. Therefore, we offer you the option to return or exchange products according to the following terms:

 Return or Exchange Period

You can request to return or exchange the product within 3 days from the date of receiving the order.

 General Conditions

To be eligible for return or exchange, the product must be:

• In its original condition, unused, and undamaged.
• In its original packaging with all accessories (if any).
• Accompanied by the purchase invoice or order proof.

Cases Eligible for Return or Exchange

• Receiving a product different from the order.
• Receiving a damaged product or one with a manufacturing defect.
• Product specifications not matching the description.

 Cases Where Returns Are Not Allowed

• Products that have been used or installed.
• Customised or made-to-order products.
• More than 3 days have passed since receiving the product.

 Return Procedure

• Please contact us via WhatsApp or the “Contact Us” page, and provide the order number and reason for the return.
• Pickup will be coordinated through the shipping company.
• The customer may bear the shipping fees in some cases (depending on the reason).

 Refund

After receiving and inspecting the product, the refund will be processed using the same payment method or as agreed, within 7 business days.

Contact

For any inquiries regarding the return policy, feel free to contact us through the support page.